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Small business owners knows that any tool they use should be two things: effective and economical.  It needs to help them succeed without putting a strain on their monetary resources.

Lead generation is one of those tools.  Small business owners can use free tools like networking and social media.  They may also choose to invest in using a service. is the premier provider of direct mail, email, and telemarketing lists.  Our triple-verified database has 14 million businesses and 250 million consumers.

But how are you going to call all of those prospects?  A great partner product for our sales leads is a dialer.  Here are our top dialer picks for small business owners to grow their sales.

Our top pick: EVS7’s Cricket Click Dialer

This company’s slogan is the epitome of helping small business owners work smarter and grow their sales: more sales in less time.

EVS7’s Cricket Click Dialer is ideal for small business. Small business owners or their sales team can click and call any phone number from an email or their CRM.  If a live person answers, the agents will hear them say “hello” and be able to speak with them right away.  If the dialer connects to an answering machine, small business owners can simply say the person’s name and then click to leave a recorded voicemail – a feature that increases the number of call backs they will get.

Users of this system can also instantly transfer or hold conference calls, utilize pre-typed scripts, personalize the caller ID, and record calls.  Sales managers and small business owners will be able to get the best out of their agents with features that encourage monitoring and coaching.  This system works well for call centers, small businesses, and sales professionals, and is available for $39 per month.

For more information, visit their website.

Web-based dialer: Ringio’s CRM Click to Call

There is no reason to pick up the phone if you can just click to call, right? As a small business owner, you need every extra second you can get because you’re busy making things happen.  Ringio offers a Chrome extension that allows you to click to call, saving you time!

Simply hover over a phone number in Chrome, and Ringio will highlight it. By clicking on the “Call” button to the left of the number, you are beginning the cold call process. Ringio will call you, and when you pick up, it calls the number you clicked.

Ringio’s CRM Click to call Call allows you to call from your favorite CRM screen, like CRM101.You can also hold, mute or transfer the call from your computer screen, and take notes while you talk.

For more information, visit their website.

Easy-to-use: Voicent Communications’ Agent Dialer

Voicent’s Agent Dialer is a predictive dialer software that is easy to use, increases productivity, and improves a business’s bottom-line.  This option dials automatically, and skips lines that are busy, disconnected, or not answered. There is also an option to have the system leave voicemails.  Best of all, Agent Dialer does not involve the small business owner or sales person until someone answers.  When someone answers the call, a dialogue box pops up with the person’s name and phone number.

There are two options for investing in this software.  If small business owners choose to own it, they simply download the software and start making calls using their own phone service. The hosted option doesn’t require software or even phone service; small business owners log in, upload a call list, and Voicent makes the calls for them. Neither of these options require expensive hardware or even telephone lines.  All you needs is a computer, as a USB headset allows any small business owner or sales person to conduct telemarketing calls through the computer.

For more information, visit their website.

Do you use a dialer at your small business? What systems would you recommend to other entrepreneurs?


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